Dealer Relations Specialist (Part-Time)

Company: Plug In America Job Title and Type: Dealer Relations Specialist, Part-Time Location: Los Angeles, CA or Sacramento, CA preferred This position may require travel in California and other locations around the United States (up to 75%) Primary Responsibilities: Plug In America supports, trains, and certifies auto dealers as part of its PlugStar Program.

This program plays a critical role in addressing EV barriers for growing the EV market by connecting EV educated consumers to EV educated dealers.

The Dealer Relations Specialist plays a central role in implementing Plug In America’s expanding PlugStar EV customer and dealer engagement programs.

The incumbent is primarily responsible for managing and leading dealer engagement in new and existing PlugStar dealer programs.

Top-notch relationship-building skills are a must.

The incumbent must further be organized, proactive, detail oriented and able to prioritize his or her workload and schedule based on changing program needs.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Duties are illustrative and may vary with individual assignments.

Manage and lead dealer engagement in existing and new program territories including, but not limited to, Los Angeles and Sacramento Provide subject matter expertise and best practices on dealer engagement, including but not limited to claims submission process, dealer communication and dealer recognition Collaborate and coordinate with PIA, utility partners and other stakeholders to ensure dealer communication reflects all groups’ programmatic mission and objectives Enforce PlugStar program requirements, dealer application procedures, and standards Provide ongoing phone, email and field support, including regular visits to each of the participating dealers to ensure dealer personnel understand, follow and comply with PlugStar processes Provide phone and email support to EV customers, including answering FAQ about EVs, incentives, charging, and guiding customers through the car-buying process.

Track and record engagements with program stakeholders in program customer relations management (CRM) database Positively represent PIA in the automotive/clean transportation industry and actively attend applicable conferences, regional meetings and other events Collaborate with OEMs and regional dealer networks to bring awareness of the PlugStar program and recruit dealers in new and developing territories Support creation of training content and PlugStar collateral Maintain an overall awareness of the EV market and the direction of the various automotive brands Provide support for EV outreach events (e.g.

ride and drive events) organized and/or conducted by PIA, its clients, partner and stakeholder organizations.

Qualifications: The following qualifications are required : Demonstrated fluency in using office productivity and project management software to create well-formatted and polished documents and other materials Excellent oral and written communication skills Collaborative team player Extremely detail-oriented, exceptional problem-solving and time management skills, and the ability to meet required deadlines with minimal supervision Ability to independently handle multiple tasks, changing priorities, stressful situations and complex assignments Passion for electric cars, sustainable transportation and/or renewable energy technologies 2 or more years of experience related to the primary job duties and required qualifications The following qualifications are preferred : Bachelor’s degree or the equivalent of relevant experience in dealership operations/management, communications, marketing or other automotive experience Experience in marketing or market research, especially in the automotive and/or renewable energy or energy efficiency sectors Experience working with public agencies Six months experience driving a plug-in vehicle on a regular basis Extensive knowledge about electric vehicles License, Certificates or Registrations: Valid California Driver’s License; insurable in the State of California; must own a licensed and registered vehicle and be willing to use it for work-related purposes.

Compensation: Compensation will be commensurate with experience and skills.

It’s anticipated that this role will start as part-time ( 15
– 19 hours per week), with potential for the role to become full-time in the future.

Application Process : Applications should include a resume and a cover letter.

A writing sample demonstrating your analytical writing skills will be requested during the interview process.

Applications should be emailed to careerspluginamerica.org, with the subject line “Dealer Relations Specialist”.

No phone inquiries please.

Position is open until filled.

About Plug In America : Plug In America is a 501(c)3 non-profit, supporter-driven advocacy group and voice of plug-in vehicle drivers across the country.

Our mission is to drive change to accelerate the shift to plug-in vehicles powered by clean, affordable, domestic electricity to reduce our nation’s dependence on petroleum, improve air quality and reduce greenhouse gas emissions.

We help consumers, policy-makers, auto manufacturers and others understand the powerful benefits of driving electric.

Plug In America staff are temporarily working from home, but this position will be expected to regularly meet in person with other team members and may be asked to work from a Plug In America office in the months to come.

Plug In America is an equal opportunity employer and warmly welcomes applications from BIPOC candidates.

The position will be open until filled.

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