Description:
We are looking for a ROCKSTAR! Someone who shares the passion, vision, and values of our practice. Someone who is positive, high-energy, and dependable to join our fast-paced clinic. Join our team and be a part of impacting the lives of others by providing a smile for a lifetime.
As a Receptionist at Westrock Dental, your goal is to serve and provide superior support to patients while working hand-in-hand with dentists, dental assistants, and the team leader to ensure patient treatment time is maximized.
Responsibilities:
- Provide direct customer service in a friendly and calm manner.
- Must communicate clearly and calmly while conducting patient scheduling and confirmations, checking in patients, and responding to patient questions and/or concerns.
- Answer phones
- Maintaining patient accounts
- Perform all necessary paperwork, including patient charts, insurance verification, and treatment forms
- Perform basic computer functions
- General housekeeping and maintain office stock levels as needed.
Skills
- Excellent verbal and written communication skills
- Ability to multi-task and manage time efficiently
- Fast learner
- Conflict resolution and problem solving
- Dependable, professional, team player
. Requirements:
- High school diploma
- 1 year of office experience desired
- Exceptional customer service skills
- Basic Computer skills
Total Rewards:
You’ll be welcomed into a winning culture that encourages continuous improvement, a challenging and rewarding work environment with a genuine desire to see each other succeed. We will also provide the following:
- Support you Professionally: Competitive pay, Bonus potential, employer paid licensure fees, career growth opportunities
- Support your Health & Well-being: Employer-paid health insurance, Employee Assistance Program, and complimentary dental and orthodontic treatments
- Life Balance: Paid time off and holiday pay with no waiting period
- Planning for the future: 401K retirement plan with matching company contributions