Receptionist Vendor Coordinator

Our goal is to be the best retailer in USA in the eyes of our customers, associates, and business partners. We would love to have you join the Scheels team! Overview: The Receptionist Vendor Coordinator position is responsible for providing world class customer service by providing knowledgeable and courteous assistance to all incoming calls, vendors and guests visiting Scheels Corporate Offices. This position will represent Scheels as a friendly, courteous and knowledgeable professional. What it takes to be a Scheels Expert: Customer Service Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you” Culture Approach daily tasks, projects and follow-up communication with energy and sense of urgency Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact. Show respect and appreciation for others and Scheels Arrive to work and meetings 10 minutes early Servant Leadership Genuine interest and action in helping others before yourself, regardless of recognition or reward Teach-ability Consistent eagerness to listen, learn, apply knowledge and accept critical feedback Ability to adapt to a changing work environment Ability to apply concepts of basic math, grammar, punctuation and spelling Dress Code Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners Efficiency Demonstrate pride and ownership of their work while meeting expected deadlines The Essentials: Answer incoming calls in a friendly, professional and pleasant disposition Transfer calls to appropriate associates or areas for further assistance Be knowledgeable and courteous while assisting vendors, customers and associates Assist vendors and guests with locating their reserved conference room and/or making room reservations adjustments as needed Ensure vendors have the proper equipment for their meeting such as wall grids, rolling racks, technical equipment, etc. Ensure meeting rooms are clean and reset for the next meeting Samples that are left behind should be delivered to the appropriate Line Leader and/or prepared for shipment back to the vendor Assist with various projects as needed Additional job functions will be assigned based on need (Gift Cards, Review Moderation, etc) Ability to read, write and comprehend simple instructions, short correspondence, and memos Demonstrate multi-tasking, organization, attention to detail, and problem solving skills Experience in Microsoft Office programs such as Word, Publisher, and Excel Excellent written and verbal communication skills Ability to complete basic mathematical equations With or without accommodations, be able to sit, and/or stand, for extended periods of time Expert Experience: Ideal candidate will have Associates Degree (AA/AS) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience Activity: Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation Light work – Exerting up to 20 pounds of force occasionally, and/or to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Physical demand requirements are in excess of those for sedentary work Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury Schedule: Must be flexible to work between 6a.m. and 6p.m., Monday through Friday, with some weekends as needed averaging 40 hours per week Benefits: Scheels offers a complete benefits package to include: Employee Stock Ownership Program Associate Discount Health & Dental Insurance Short Term & Long Term Disability Insurance All State Accident Insurance Employee Assistance Program Paid Time Off Holiday Pay 401(K)/Roth(K) Maternity Leave Bereavement Equal Employment Opportunity Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.