Receptionist/Office Assistant

Automotive
RECEPTIONIST/OFFICE ASSISTANT

We are seeking a full-time Receptionist/Office Assistant and Cashier with excellent customer service skills and a winning attitude.

This individual will serve as a crucial customer service touchpoint, receiving calls into the collision center, determining the nature of the caller’s business, and directing the caller to their destination.

This position will also require basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable.

The ideal candidate will have collision center experience and proficiency using Microsoft Excel.

Loyalty Automotive is a progressive and growing dealership group that offers a supportive work environment and advancement opportunities.

What We Offer:
Medical, Dental & Vision
401k with Profit Sharing
Paid Vacation
Growth Opportunities
Paid Training
Family Owned and Operated
Long Term Job Security
Health and Wellness.
Accident & Critical Illness
HSA/Flexible Spending
Pet Insurance
Employee Discounts
Responsibilities:
Calculate the customer’s bill using the collision center computer system
Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
Make change accurately and issue receipts to customers
Answer phones, direct consumer to the proper department, and follow up in a timely manner
Check customers in and out
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Assist the manager with various clerical duties as needed
Be friendly, professional, courteous and efficient when working with all customers and employees
Familiarize yourself with department structures and internal procedures for assisting customers efficiently
Qualifications:
Friendly, professional disposition
Ability to communicate customers’ interests, needs and requests to management and sales personnel
Professional personal appearance
Experience with Microsoft Excel is a plus
Ability to pass a background screening, including a criminal background check, a review of motor vehicle records, and verification of Social Security number
Job Type: Full-time

Pay: $14.00
– $15.00 per hour

Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Vision insurance
Schedule:
Monday to Friday
Weekend availability
Experience:
Customer service: 1 year (Preferred)
Work Location: One location