Receptionist

Our goal is to be the best retailer in USA in the eyes of our customers, associates, and business partners.We would love to have you join the Scheels team!Turn your passion for people into a rewarding career with Scheels! Scheels boasts to be one of the largest sporting goods stores in the world, with the largest selection of sporting goods, fashion and athletic apparel, and customer experiences that are second to none. The Receptionist Associate will be responsible for committing to a professional, team environment, provide assistance to fellow associates and provide world class customer service to all customers. This position will work with a wide variety of people within the organization.Overview:Customer Service* Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”Culture* Approach daily tasks, projects and follow-up communication with energy and sense of urgency* Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact* Show respect and appreciation for others and Scheels* Arrive to work and meetings 10 minutes earlyServant Leadership* Genuine interest and action in helping others before yourself, regardless of recognition or rewardTeach-ability* Consistent eagerness to listen, learn, apply knowledge and accept critical feedback* Ability to adapt to a changing work environment* Ability to apply concepts of basic math, grammar, punctuation and spellingDress Code* Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partnersEfficiency* Demonstrate pride and ownership of their work while meeting expected deadlinesThe Receptionist is key in providing world class customer service by providing knowledgeable and courteous assistance to all customers calling SCHEELS.Responsibilities Include:* Bring your smile to work EVERY DAY!* Answer all incoming calls in a friendly, professional, and pleasant manner* Be knowledgeable and courteous while assisting customers* Transfer customers to the appropriate associate for further assistance* Provide general support to the office* Sort, open, and deliver mail to the appropriate individual/department* Create and distribute daily pocket schedules* Create signs for all shops* Order supplies and keep stocked at all times* Assist other positions as needed; Date Entry, Accounts Payable, Accounts Receivable, and the leadership team* Contribute to a work environment that fosters pride in being part of a winning team and promotes personal growthRequirements:* Answer all incoming calls in a friendly, professional and pleasant disposition* Be knowledgeable and courteous while assisting customers and transferring calls to appropriate associates or areas for further assistance* Assist in general office duties that include mail service, sorting and opening mail to deliver to appropriate individual/department, updating phone lists and assisting other office positions as needed* Create daily pocket schedules, make signs for all shops, order supplies and keep stocked at all times* Assist in various projects for members of the Leadership team as needed* Contribute to a work environment that fosters pride in being part of a winning team and promotes personal growth* Ability to read, write and comprehend simple instructions, short correspondence, and memos* Demonstrate multi-tasking, organization, attention to detail, and problem solving skills* Experience in Microsoft Office programs such as Word, Publisher, and Excel* Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages* Excellent written and verbal communication skills* Ability to complete basic mathematical equations* Ability to deal with problems involving several concrete variables in standardized situationsSchedule:Must be flexible to work assigned schedule between 8am and 9pm, Monday through Friday as schedules may include varied hours, evenings, and holidays.Benefits: Scheels offers a complete benefits package to include:* Employee Stock Ownership Program* Associate Discount* Health & Dental Insurance* Short Term & Long Term Disability Insurance* All State Accident Insurance* Employee Assistance Program* Paid Time Off* Holiday Pay* 401(K)/Roth(K)* Maternity Leave* BereavementEqual Employment OpportunityScheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.