Receptionist

It’s fun to work in a company where people truly BELIEVE in what they’re doing!We’re committed to bringing passion and customer focus to the business.Qualifications:* High school degree or equivalent work experience* Up to one (1) year of receptionist/switchboard and/or customer service experience* Excellent verbal communications skills* Dependable and able to work flexible schedule* Computer literate with familiarity of Word processing and spreadsheet applications* Ability to remain calm and trouble shoot patient/family crisis situationsCompetencies:* Satisfactorily complete competency requirements for this position.Responsibilities of all employees:* Represent the Company professionally at all times through care delivered and/or services provided to all clients.* Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.* Comply with Company policies, procedures and standard practices.* Observe the Company’s health, safety and security practices.* Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.* Use resources in a fiscally responsible manner.* Promote the Company through participation in community and professional organizations.* Participate proactively in improving performance at the organizational, departmental and individual levels.* Improve own professional knowledge and skill level.* Advance electronic media skills.* Support Company research and educational activities.* Share expertise with co-workers both formally and informally.* Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.Job Responsibilities:* Handles switchboard/calls: opens/closes switchboard, disconnects/connects call forwarding for answering service. Retrieves and distributes answering service calls and maintains logs. Answers and processes all calls and messages efficiently and in a courteous manner.* Greets and directs visitors efficiently and in a courteous manner.* Maintains Mobile Radio communications with Maintenance and Medical Supply Staff.* Performs Specific Shift Duties: A.M. shift: Opens lobby, collects and distributes newspapers, straightens and updates materials on tables. P.M. shift: Maintains phone statistics, prepares employee and visitor logs for next day.* Sorts and distributes faxes and incoming/outgoing mail.* Maintains mailroom labeling, postage machine and fax supplies. Monitors postage meter readings and submits request for postage to management.* Monitors visitors in the lobby including maintenance of visitor/volunteer/employee badges and logs.* Controls vendor and delivery personnel in the lobby; notifies appropriate staff.* Handles Cash Receipt Log process: totals all checks, cash, and M.O.s; reconciles and distributes to A/P and Development Departments.* Performs other duties as assigned.