Receptionist

Cancer Center of Kansas, P.A.

Position
Receptionist
Scope
Responsible for greeting patients and visitors into the clinic in a prompt, courteous, and professional manner.

Acts as the Patient Ambassador, making sure patients are delivered to their appropriate appointment.

Serves as liaison between patient and medical staff.
Responsibilities
Greet patients and visitors into the clinic in a prompt, courteous, and professional manner.

Obtains all appropriate forms as required.
Is able to check patients into the clinic in Centricity and notifies appropriate department.
Identifies patient demographic information in iKnowMed that need to be updated.

Obtains appropriate signatures and information or refers patient to the Business Office for co-pays, payments or insurance information.
Distributes information to patients on patient portal and enters into EMR for meaningful use.
Maintains lobby area in a neat and orderly manner.
Demonstrates an understanding of patient confidentiality to protect the patient and clinic.
Follows policies and procedures to contribute to the efficiency of the front office.

Covers for other front office functions as requested.
Has received training and demonstrates understanding of Good Clinical Practice (GCP) guidelines as set forth by the FDA.
Answers phone in prompt, courteous and professional manner.
Collects co-pays and issues receipts for payment.
Sends co-pays and required Business Office documents to Main Office for reconciliation.
Ensures coffee, water and ice are available in the waiting room.
Processes and distributes information requests from patients, physicians, attorneys and insurance companies via paper mail, electronic mail, fax or iKnowMed.
Distributes incoming mail.
Education And/Or Experience
High school graduate or equivalent.

Minimum of one (1) year office experience, preferably in a medical office setting.
Job Type: Full-time

Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Tuition reimbursement
Vision insurance
Schedule:
8 hour shift
COVID-19 considerations:
Mask Required.
Vaccination status required.

Education:
High school or equivalent (Preferred)
Experience:
Medical Office setting: 1 year (Preferred)
Medical terminology: 1 year (Preferred)
Receptionist: 1 year (Preferred)
Work Location: One location