AV Home Experts
We’re searching for a diligent real estate administrative assistant.
You’ll be responsible for managing all paperwork in a timely manner, notifying clients of approaching deadlines, ensuring each deal goes through the proper legal channels, scheduling appointments and walkthroughs, and providing superb customer service.
In addition, you’ll work with other staff members to market our brand and arrange company events in the community.
Applicants should be extremely thorough, possess great interpersonal skills, and have basic knowledge of paperwork processes and database management.Compensation:
$28,000
– $45,000 yearly
Responsibilities:
Schedule necessary appointments with all parties, including open houses and the final walkthrough
Complete paperwork for all real estate transactions in a timely manner to ensure a deal is closed as quickly as possible
Track important dates and time limits for transactions and notify relevant stakeholders as needed
Help organize community outreach events to improve our standing in the local area
Produce all marketing materials including brochures, flyers, online marketing, social media posts, etc.
to continuously build our brand
Respond to customer needs with urgency and attentiveness
Oversee all listing files and listing marketing (brochures, flyers, online marketing, etc.)
Manage website, blog sites, and social media
Act as a liaison between clients and agents
Participate in company-provided training sessions
Compile and distribute weekly/monthly reports to clients (buyers and sellers)
Manage contract to close process
Create and maintain an operations manual that documents all systems and standards
Be the first point of contact in handling customer inquiries and complaints
Create, maintain and utilize a complete lead follow-up system
Keep agent informed about challenges and issues that need to be handled
Provide concierge-level customer service to clients and customers
Work with all preferred vendors, including professional photographers, contractors, etc.
Enter critical dates for property sales on shared Google Calendar
Shall send out weekly reminders of upcoming critical dates via email
Work with the title company as a secondary liaison on any necessary information/documentation to help get the property to a successful closing
Coordinate seller listing sign installation and removal at the appropriate times
Schedule photographers for all seller listings
Continue to take day-to-day office tasks away from agent, organizing workflow and reducing inefficiencies
Qualifications:
Communicates well, both verbally and written
Technologically savvy and able to learn new programs quickly and able to troubleshoot common issues; proficiency in Word, Excel, PowerPoint, Outlook, and Internet skills
Have excellent attention to detail and high-level accuracy with documents
Concerned with doing things the right way the first time
Flexible in daily routine; able to prioritize and manage shifting responsibilities
Able to assess, prioritize and act quickly
Learning-based and solution-oriented
Deadline driven and extremely organized
Open to new ideas and systems
Able to stay calm and patient when faced with emotional situations
Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities
Continue to maintain the goodwill and reputation of the entire team
Able to make quick and effective decisions, solve problems, as well as maintain confidentiality
Excellent verbal and written communication skills
Proficient in time management
A true professional, who supports the entire team in achieving their goals
About Company
We were recently ranked within the Top 1% of all Realtors in Miami-Dade and Broward Counties.
In 2019 and 2020 we were ranked within the top 100 teams in all of Keller Williams Realty for the state of Florida on the 3 major metrics 1) Units Sold, 2) Commission Earned 3) Sales Volume.
50% of our full-time agents made over $100k in 2020 and one of the agents on our Team was able to NET over $120,000 on his 2nd year in Real Estate and in our team.
Our goal is to help other agents achieve a successful Real Estate career through our team systems and technologies.
We believe that together, as a team, we can accomplish more than what we’ve ever accomplished before.
Hopefully, you can join us for the journey.