New York Psychotherapy and Counseling Center: Bilingual Front Desk Receptionist

Company DescriptionNew York Psychotherapy and Counseling Center (NYPCC) is a leading non-profit organization in New York that has been caring for the community for over 40 years.

We are founded on the belief that everyone, no matter age, race or socioeconomic status, is entitled to the best possible mental health treatment.With six treatment facilities within Brooklyn, Queens, and the Bronx, we assist children, families, and individuals with behavioral and emotional challenges in becoming more productive, independent members of society.Why Work at NYPCC:We Pay Down Your Student Loans!Loan ForgivenessLicense Not Required (Supervision is provided by our Licensed Clinicians; Your hours will count toward licensure)Sign-On BonusProductivity BonusMedical, Dental, and Vision Insurance is Paid for by NYPCC 100%Paid Time Off and Company Paid HolidaysAnnual Rate Increases403B Retirement PlanContinuing Education Opportunities AvailableProfessional Development through NYPCC AcademyAmazing Workplace CultureJob DescriptionGeneral office responsibilities (answer phones/take messages, scan, fax and copy, etc.)Schedule appointmentsGreet/direct clients and visitors upon arrivalCheck clients in and out on electronic health record systemFile documents in patient chartsCoordinate drop-offs and pickups of transportation servicesProvide support to the clinical team and chart maintenanceMaintain confidentiality and comply with HIPPA regulationsPerform other related duties as assigned by the Office Manager and Program AdministratorQualificationsMust be Bilingual in English and SpanishHigh School Diploma or equivalent is required1 to 2 years of Reception experience in a fast paced office, preferably in medical or community mental health office, is requiredMust be proficient in MS Office (Outlook, Word, and Excel)Must have the ability to learn new softwarePossesses the personality and demeanor to work with difficult clientsMust be detail-oriented and have the ability to multi-taskMust be a team playerThrives under pressure in an outpatient client environmentAdditional InformationThe ideal candidate for this position possesses a personal presence characterized by a sense of honesty, integrity, and care with the ability to inspire and motivate others to promote the mission, vision, goals, and values NYPCCHas the ability to self-care and cope with mental and emotional stress related to the position, function independently, have flexibility, consistency, and professionalismCan develop and sustain safe, positive, and productive work habits and demonstrate compliance with NYPCC policies and proceduresNYPCC is a fast-paced, energetic, dynamic environment that employs people with a passion for our mission.NYPCC is an Equal Opportunity Employer