Medical Receptionist

Prestigious, patient focused private dermatology and medical spa office with locations in Skokie, Evergreen Park, and Orland Park are looking to add a Full-time Medical Receptionist to own the daily operations of the front desk, reception area, and switchboard. Our ideal candidate possesses a cheerful, energetic, “can do” attitude, and enjoys interacting with patients. We strive for excellent patient service and YOU are the first impression! Role details: * Greeting patients; service with a smile! * Answer incoming calls using a switchboard, forwarding to correct personnel * Appointment coordinator for 8 providers * Insurance verification * Coding and inputting charges * Checking in and out patients * Collecting co-pays and patient payments * Educating patients and selling cosmetic products * Balancing out each day * Scanning documents into the corresponding patient’s medical record * Retrieving scanned documents * Generating patients’ referral and scanning into corresponding patients’ charts * Sort, distribute mail and electronic faxes * Maintain and stock inventory at the front desk and waiting area * Keeping the front desk and waiting areas tidy Requirements: * A minimum of 1 year working in a medical office, hospital, hospitality or other customer service industry * Microsoft Office * Exceptional customer service/people skills * Organized * Detail-oriented * Dependable * Must be able to lift/carry up to 20 pounds * May be required to stand for long periods of the day Preferred: * NexTech or other electronic health record software experience * Associates or Bachelor’s Degree Scheduled hours vary but staff must be available from 7:00 AM to 7:30 PM Monday through Friday and some Saturday mornings to be considered. This position will be 30-40 hours per week with benefits. Please visit us at skinmdchicago.com for more information about our practice. We look forward to hearing from you!Job Requirements:Maintaining patient records and appointmentsMaking and verifying patient appointmentsPerform computerized patient scheduling for appointmentsMake followup appointments for patients and call patients to confirm appointments Contacts bumped patients and reschedule appointmentsMaintaining patient charts and electronic medical recordsCanceling appointments and no-show appointmentsCoordinating patient appointments and outside referralsCoordinate and reschedule patients’ appointmentsPull charts for scheduled patient appointments per clinic proceduresCollect patient information, verify insurance and patient referralsAnswer phones, schedule internal and outside appointments, check patientsAnswer phones, schedule appointments, and check patientsTaking phone messages from patientsHandle scheduling appointments, answering questions, and preparing patient chartsMaking and scheduling patient appointmentsObtaining and verifying necessary deomgraphic and insurance information, collecting co-pays and deductibles, and scheduling patient appointmentsObtain insurance information and co-payments from patientsWork up patient, room patients))Received and when calling patients to schedule appointmentsMaintain patient appointments and adhere to office scheduling policies