Medical Receptionist/ Appointment Scheduler

FRONT DESK APPOINTMENT SCHEDULER
FULL TIME, MONDAY THROUGH FRIDAY, with a possibility of Saturdays

This position is responsible for making appointments for patients following medical practice procedures.

Tasks may be integrated into another position, e.g., receptionist/registration clerk.

Essential Job Responsibilities:
1.

Schedules appointments for patients either by phone when they call in or in person after an office visit.
2.

Uses computerized system to match physician/clinician availability with patient’s preferences in terms of date and time.
3.

Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns.
4.

Ensures that updates (e.g., cancellations or additions) are input daily into master schedule.
5.

Communicates as needed with physicians/clinicians and other staff about any patient concerns/issues related to scheduling.
6.

Consults with appointment manager about any system problems.
7.

Uses customer service principles and techniques to deal with patients calmly and pleasantly.
8.

The ideal candidate will have strong organizational skills, be self-directed, and have the ability to multi-task with accuracy and a can-do attitude.

Outstanding customer service and phone skills are a must!
9.

May be called upon to work the front desk check-in and check-out process from time to time.

MUST HAVE SCHEDULER EXPERIENCE OF AT LEAST 1-2 YEARS!

Please email resume and references

Benefit package for the position includes:
** Paid Time Off
** Health/Dental/Vision Insurance
** Long Term Disability and Life Insurance
** Profit Sharing and 401k.

SALARY: DOE

Job Type: Full-time

Job Type: Full-time

Pay: $18.00
– $21.00 per hour

Benefits:
401(k)
Dental insurance
Employee discount
Flexible spending account
Health insurance
Paid time off
Retirement plan
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Weekend availability
Experience:
medical scheduling: 2 years (Required)
orthopedic: 1 year (Preferred)
Work Location: One location