Front Desk Receptionist Fayetteville

McKinnon Law Firm is seeking a Front Desk Receptionist to join our team in Fayetteville.

The Receptionist will handle incoming calls, complete mail merges, and perform other administrative duties.

The ideal candidate will have 3 years of customer service experience and 1 year of experience as a receptionist.

The Receptionist will also be attentive to detail, organized, and personable.

To be considered, please include your resume as a PDF and complete the “Attention to Detail” and “Administrative Assistant/Receptionist” assessments.

Please, no phone calls.

Responsibilities:
Professionally answer incoming calls and transfer to the appropriate person.

Greet and welcome clients that enter the office.
Quickly respond to client inquiries and communicate via phone, chat, and email with clients and other team members.

Enter notes from each interaction into a company software.
Conduct mail merges for client files
– before printing, ensure merges are accurate.
Build rapport with clients over the phone and in person.
Support the office and assist with administrative tasks.
Scan documents into the office management system.

Make copies and sort and send mail.
Stock office supplies and run errands as needed.
Complete other clerical duties.
Requirements:
1 year of receptionist or administrative experience
3 years of customer service experience (Preferred)
Experience as a legal secretary is a plus
Experience working at a Law Firm and with Needles software is a plus
Maintain client confidentiality
Must be attentive to detail and input data with 100% accuracy
Interact, communicate, and build rapport with clients
Thrive in a fast-paced office environment that works individually and as a team
Tech-savvy: Excel at using a computer and online applications
Detail-oriented and able to organize, prioritize, focus, and complete tasks
About Us:

McKinnon Law Firm helps clients who have legal questions or need representation for social security, workers’ compensation, auto accident, or Veteran’s Administration benefits.

McKinnon Law Firm was established in 1988 and has three locations in Arkansas
– Fayetteville, Fort Smith, and Russellville.

We serve clients in Northwest Arkansas, North Arkansas, and Eastern Oklahoma.

Job Type: Full-time

Pay: $13.00
– $16.00 per hour

Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Retirement plan
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Ability to commute/relocate:
Fayetteville, AR 72701: Reliably commute or planning to relocate before starting work (Required)
Education:
High school or equivalent (Required)
Experience:
Front desk: 1 year (Required)
Customer service: 3 years (Preferred)
legal secretary: 1 year (Preferred)
Work Location: One location