Concierge / Receptionist – Casual

Concierge / Receptionist – Casual Positions!

Heritage Senior Living – Muskego, WI

Starting Salary: $12.00 – $16.00 per hour

Heritage Senior Living is hiring immediately as a result of our continuous company growth. As one of the country’s industry leaders, we provide exceptional senior care and services throughout Wisconsin. Heritage Senior Living’s goals are to enhance residents’ quality of life and to continue its growth and success. Our plan is to continuously develop centers of excellence that provide comfort, care, quality, and specialized dementia services.

Why you should join Heritage:

• **Immediate Pay – on-demand access to your pay as you work**
• **Work/Life Balance – shifts ending no later than 7 P.M.**

COVID-19 statement:

• We are still actively hiring during COVID-19
• We are offering in-person, phone or virtual interviews if preferred
• Consistently monitor and follow the CDC recommendations
• We require the COVID-19 vaccination for all staff
• Host monthly vaccination clinics for resident and new hires to create a safe environment

A Successful “Concierge” has the following:

• Caring and compassionate attitude with true concern for people
• Strong customer service focus; ability to work discreetly in resident and guest areas
• Ability to work collaboratively as part of a team; work independently with limited supervision
• Ability to multitask and answer multi-line phone system

Responsibilities:

• Great, assist, and provide customer service to residents, families, visitors, and staff
• Maintain cleanliness of front lobby and order administrative/general supplies, schedule maintenance of copier/printer in timely manner
• Assist management team with administrative scheduling duties: meetings, trainings, interviews, and new hire orientations
• Maintain comfort, privacy, and dignity of our residents

Requirements:

• Ability to speak, read and write English
• High school diploma, GED, or 1-3 months related experience or training preferred
• Must submit and pass all applicable pre-employment and annual tests and meet all training and other applicable state and federal guidelines

What you can expect from us:

• Hiring manager will contact you within 1-5 business days of your application submission
• Complete 1-2 interview(s) via phone, virtual video, or in-person interview and meet with immediate supervisor and mentor
• Upon receiving the job offer, review job description, and complete new-hire tasks and online paperwork (via the Paycom application)
• Receive uniform, name badge, keys, and tour of the community
• Complete New-Hire Orientation, CBRF classes (as needed), and customer service training
• Receive continuous training from executive chef and sous chef and as you continue to provide exceptional customer service to our residents

Essential Functions:

To perform this job successfully, an individual must be able to perform each essential duty. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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