Care Coordinator (Medical Receptionist/PSR)

Overview:

Strive Physical Therapy, a member of the Confluent Health family, is looking for a Full Time Care Coordinator to join our team! 

At Strive, you’ll find an amazing culture because we want our employees to love coming to work and do what they love- helping our patients get back to their everyday lives. We provide you with a fun, family-like environment, support, career growth opportunities and unmatched resources to do amazing work. Come where you can flourish!  

• Full Time
• Salary: ~$16.50-$17 / Hour
• Clinic Location: Burlington, NJ 08016
• Prior Medical Office experience required!

This opportunity is ideal for an individual with excellent organizational and multitasking abilities, a love for continuous learning, and a passion for helping others!

We Grow Together, We Laugh, We do Meaningful Work that Impacts Lives.

Our Full-Time Employees Enjoy these Amazing Benefits: 

• Employee-centric work culture from the top, down!
• Medical, dental, vision, STD, LTD insurances
• Generous PTO
• 401(k) Employer Matching
• Free Life Insurance
• Family Building and Parental Benefits
• And more!
• (*Part-time and PRN employees are only eligible to participate in the 401(k) benefit.)

Responsibilities:

This key position is responsible for all front desk duties including providing amazing customer service, checking patients in/out, appointment scheduling, referral management, insurance verifications, authorizations, and payment collection.  

• Warmly greet and welcome patients. 
• Check patients in and out for appointments according to company policy and procedures, ensuring all required documents are accurate and complete. 
• Pleasantly answer phones and/or direct patients and others to the appropriate area or person. 
• Accurately register patients and create patient accounts within an Electronic Medical Records (EMR) system. 
• Efficiently schedule patient appointments for both new and existing patients. 
• Perform routine administrative duties in a timely manner such preparing patient charts/documents, insurance verifications, authorizations, data entry and collection of payments. 
• Complete opening/closing duties and other duties as assigned. 
• Demonstrate amazing Customer Service and maintain HIPAA Compliance. 

Qualifications:

• High School Diploma/GED required. 
• MS Office, basic office support skills (telephone, filing, data entry) and basic math skills. 
• Excellent telephone etiquette, pleasant personality and amazing customer service skills. 
• Verbal and written communication skills; ability to clearly communicate with others. 
• Prior Medical Office experience required!

Come where you can flourish! Apply now!

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