Administrative Office Assistant

This is a great opportunity for an individual who enjoys working in a fast-paced environment while making a difference.

In this role, you will be the face and voice of Southwest Network as you work at the reception desk at our administration office, answering phones, greeting staff, and helping with requests.

You will provide support, administrative, data entry and clerical services.

You must have a positive customer service attitude, be responsive, and have a desire to serve your fellow employees and our community with honesty, respect and strength.

A complete job description is available upon request.

QUALIFICATIONS To be eligible for this position, you must have a high school diploma or a high school equivalency diploma (GED), or equivalent combination of education, training, and/or experience.

One year of prior office experience required and prior medical office experience strongly preferred.

You must meet the criteria for a behavioral health paraprofessional as established by the Bureau of Medical Facilities Licensing.

Requires strong writing, verbal and interpersonal communication skills.

Knowledge and use of general mathematics is required.

Strong organizational, 10-key, and multi-line telephone skills, plus the ability to type 40 to 50 WPM are required.

Must be competent in Microsoft Office software.

Previous experience using the HMS Scheduling System is necessary.

Only candidates 21 years of age or older will be considered.

COMPENSATION This position is offered at a fair, competitive salary.

A good benefits package is a valuable part of your total compensation, and we’ve got a great one: medical, dental and vision insurance; paid sick, vacation and holiday time; tuition reimbursement; retirement plan with match; disability insurance; life insurance; flexible spending and health savings accounts; an employee assistance program; employee discounts; and more.

When you consider everything—the salary, the benefits, the ongoing training and support we offer, and the impact you’ll have on the lives of others—it could be the right opportunity for you.

Any offer of employment is contingent upon verification of education, employment, driving record and auto insurance, and completion of a criminal background check and drug testing.

Southwest Network is an equal opportunity employer.

ABOUT SOUTHWEST NETWORK Southwest Network provides integrated behavioral and physical health services, caring for both the mind and body for whole health and wellness.

We provide treatment programs for seriously mentally ill adults and children and adolescents with complex emotional and behavioral needs.

We are committed to their recovery, and we work together to offer hope, support individual goals, encourage self-sufficiency, and change lives.

We do whatever is needed for the individuals and families we serve.

We truly understand how important our employees are to those they care for, and how critical they are to our mission.

As one of our employees, we will look after as many of your professional and personal needs as we can and make sure your work environment is productive, yet pleasant and informal.

We are committed to offering you opportunities for personal and career growth, and we value and reward innovation, collaboration, dedication, and strength.

Job Requirements: ESSENTIAL FUNCTIONS FOR THIS POSITION Professionally greets members, employees and visitors and answers, screens, and routes phone calls to appropriate staff.

Provides administrative and clerical support to organization executives and various departments within the Administrative office as well as throughout the organization, as needed.

Provides support to staff and executives by coordinating and helping prepare for meetings, training’s and special events, including scheduling meeting space, ordering food and beverage, and preparing meeting materials as assigned.

Manages administrative conference room calendars in Outlook.

Assists with purchasing (i.e., ordering office supplies, working with vendors) as assigned.

Receives, opens, and distributes incoming and outgoing mail.

Coordinates shipments and supplies for telemedicine practitioners to include monitoring and responding to the “Labels” email in box.

Updates The Help Book resource directory by entering information in the database.

Ensures coffee is available in the lobby for guests; cleans coffee pots and kitchen area nightly.

Uses HMS (electronic medical record) to look up member data as appropriate and when necessary to direct members to the applicable site or resource.