Administrative Assistant RSO

Location: Marlborough, MA – Northeast Region

Position Summary: Provide confidential administrative support to the regional manager and limited support to his/her management staff. Work in conjunction with regional manager on individual and confidential projects. Represent the Company in a professional manner. Prepare presentations, correspondence, memos and reports. Resolve routine and complex inquiries independently. Organize and maintain confidential files. Coordinate appointments, meetings, and travel, and support regional staff and franchisees.

• Prepare correspondence, memos and reports, and complete special projects as requested. Represent company professionally with internal and external contacts.
• Screen mail, phone calls and visitors. Resolve routine and complex inquiries independently.
• Schedule and coordinate arrangements for regional seminars, workshops and other special meetings.
• Schedule and coordinate appointments, interviews, meetings, and conference calls, and prepare travel itineraries.
• Provide FPT support regarding sales planning and tracking; payroll; vacation and FHs; Performance Commitment; and OSHA reporting.
• Coordinate and assist with franchisee and associate start-ups and terminations.
• Prepare PowerPoint presentations for staff and for senior management
• Organize and maintain confidential files and correspondence.

Administer regional sales contests which includes:

• Serving as contact person for regional sales force regarding rules, results, etc.
• Developing, preparing and analyzing statistical reports
• Contacting Erffmeyer, or other prize provider, regarding results, winner information, award orders, etc.

Provides a wide range of statistical preparation including, but not limited to:

• Budget preparation
• Sales forecasts
• Expense reporting
• Truck alarms
• Van count
• Accident reporting

• Minimum of five years progressively responsible experience as an administrative assistant. Associates degree preferred.
• Sound understanding of organizational policies and practices.
• Excellent skills in prioritizing work. Demonstrated ability to maintain confidential information and operate independently.
• Excellent interpersonal, communications, organizational and computer skills.
• High level of computer literacy including strong knowledge of Word, Excel and PowerPoint.
• Ability to schedule appointments, travel, conference calls and meetings using various methods.
• Customer service skills are essential.

The following individual characteristics:

• Adaptable and Flexible
• Detail-oriented
• Self-motivated

The following competencies:

• Judgment
• Commitment
• Communications