Wells Fargo: Control Senior Officer – Branch Banking

Job DescriptionImportant Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration.

To participate in some selection activities you will need to respond to an invitation.

The invitation can be sent by both email and text message.

In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do.

We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.Help us build a better Wells Fargo.

It all begins with outstanding talent.

It all begins with you.Consumer and Small Business Banking (CSBB) provides financial services to 21 million retail bank households and three million small business customers through approximately 4,900 retail branches, 17 customer service centers, and approximately 13,000 ATMs in 36 states and the District of Columbia.

We serve and help individuals and families in many aspects of their lives, helping them buy homes, open first bank and savings accounts, buy cars to get to and from work or school, and start or grow small businesses.

CSBB is focused on innovating and transforming with the customer at the center, better enabling customers to engage with us how, when, and wherever they choose.

As an industry leader in many consumer and small business areas – including retail deposits, debit card transaction and purchase volume, and small business lending – our primary goal is delivering for our customers.Branch Banking serves more than 70 million consumer and small business customers through a distribution network consisting of approximately 4,900 retail banking branches, complemented by online and digital channels, and a network of 13,000 ATMs across 36 states and Washington, D.C.

Branch Banking includes the regions, Branch Banking Operations and Supervision, and Consumer Banking National Business Development.Branch Banking Control is part of the Consumer and Small Business Banking Control organization.

Branch Banking Control serves as the front line of risk management and is primarily responsible for ensuring effective front-line risk identification, measurement, monitoring, controls, and mitigation for the CSBB businesses.

This team works to ensure internal controls, processes, and procedures are adequate and effective, and executive management understands the risks, exposures, and trends that impact the business.

The group also collaborates on projects and initiatives by providing support and awareness of risks and mitigating control solutions.The RoleThis Branch Banking Control Senior Officer will consult and provide guidance to branch banking business groups on the development, implementation, and monitoring of business-specific programs to identify, assess, manage and mitigate current and emerging risk exposures.

Specifically, they will consult and provide support in designing and implementing business processes and controls that mitigate risks and address regulatory requirements.

This employee will assist with interpretation of policy, guidelines, and governance programs and serve as the front line liaison to the Independent Risk Management for high risk and complexity enterprise risk programs.

The employee will partner across lines of business to ensure consistent approaches to business initiatives and program implementation, risk assessments and risk mitigation ensuring the design and performance of controls are effective and sustainable.Key responsibilities include but are not limited to managing/supporting the business in:Risk Identification and AssessmentEmerging risks – Ensures Branch Banking (BB) maintains a well-controlled, well-managed process/routine to identify internal and external emerging risks and ensure subsequent risk assessment occurs and/or disposition of the risk’s impacts to the business.Reputation Risk – Serves as lead/point of contact for the CSBB Reputation Risk Officer, supporting efforts to identify, assess, and escalate reputation events for Branch Banking.

Includes annual analysis of key reputation risk drivers, such as business segments or products offered, and other factors that could lead to high company-level reputation risk events.

Assesses and documents how BB controls manage or mitigate reputation risk for each driver.

Ensures reputation risk has appropriate coverage in BB Risk Committee.Strategic Planning – Leads / coordinates BB Control input into the Branch Banking Strategic Plan to cover material risk activities BB will be addressingNew Business Initiatives (NBI) – Works with line of business partners to ensure an effective NBI program and processes are in placeAd-hoc business risk assessments / Operational ‘Health Checks’ Leads/performs targeted risk and control assessments as needed to address high risk areas of concernMiscellaneous Enterprise Risk Assessment(s) – Ensures completion of, or input to, risk and control assessments as requested/as needed, in partnership with Branch Banking Control Team and line of business partners.Control DesignPrimary point of contact/engagement for the CSBB Regulatory Implementation Office executing BB Control team responsibilities/activities as needed (e.G., providing feedback on proposed risk program/ policy changes, partnering with line of business partners on impact assessments)Leads and partners in the control design of processes to mitigate risk associated with implementation and execution of Branch Banking’s business strategy and priorities; the focus is on ensuring well-designed change management processes are in place for Branch Banking.Ensures line of business adherence to Change Management Policy and Project Management Policy methodology as it applies; ensures a single view of risks and controls for Branch Banking major strategic initiatives exists.ReportingReports/escalates to Branch Banking leadership and Risk Committee on the impacts of decisions and controls as needed.

Presents at Committee.Preferred Locations: Charlotte, NC; Des Moines, IA; Phoenix, AZ, Dallas, TX, Minneapolis, MNPlease note: Based on the volume of applications received, this job posting may be removed prior to the indicated close date.

If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with WellsRequired Qualifications 10+ years of experience in risk management or 10+ years of financial services industry experience, of which 7+ years must include direct experience in risk management Desired Qualifications Ability to interact with all levels of an organizationExcellent verbal, written, and interpersonal communication skillsIntermediate Microsoft Office skillsStrong analytical skills with high attention to detail and accuracy Other Desired QualificationsKnowledge of Issues ManagementKnowledge of branch systems used (SVT, SVP, Hogan, etc.) and related Branch Portal / Banker and Banker Connection procedures used to service bankers and customers.Prior branch banking experience or regional support experienceAbility to tie all control breaks and issues to business processesStrong, proactive leadership and ability to work with a high degree of autonomyAbility to coalesce information from disparate sources into a clear and easy-to-understand communication.Strong working knowledge of applicable regulatory requirements and applicable Corporate Policy requirements in order to identify areas of risk and issues for the LOB and/or provide credible challengeAbility to apply strong critical thinking and problem solving skills across business initiatives to effectively mitigate risksJob Expectations Ability to travel up to 10% of the time Street AddressAZ-PHX-Central Phoenix: 100 W Washington St Phoenix, AZSC-Fort Mill: 3476 Stateview Blvd Fort Mill, SCMN-Shoreview: 1801 Parkview Dr Shoreview, MNAZ-Chandler: 2600 S Price Rd Chandler, AZTX-Irving: 2975 Regent Blvd Irving, TXMN-Saint Louis Park: 435 Ford Rd Saint Louis Park, MNMN-Minneapolis: 600 S 4th St Minneapolis, MNNC-Charlotte: 301 S Tryon St Charlotte, NCIA-West Des Moines: 7001 Westown Pkwy West Des Moines, IADisclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check.

Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits SummaryBenefitsVisit https://www.Wellsfargo.Com/about/careers/benefits for benefits information.