Senior Manager, PBM Finance Reporting

Job Description
CVS Health has an exciting opportunity to join our PBM Finance Enablement team as Sr Manager, PBM Finance Reporting.

CVS Health strives to continuously innovate around how we collect, store, and analyze data to deliver enhanced insights, improved operational efficiency, and outstanding customer service.

As the Sr Manager, PBM Finance Reporting you will be responsible for the operations of two (2) Reporting Teams that create, monitor, and automate reporting suites that support the Prompt Pay, Pharmacy Payment Compliance and Encounters operations, including operational, ad-hoc and regulatory reporting.

You will be responsible for partnering with leadership to expand upon the tools available to the team in effort to continue to build synergies and efficiencies that will best support operational processes.

You will lead all aspects of reporting for both internal and external clients.

You will manage staffing and priorities, to ensure the teams are focusing their efforts on the most critical tasks and look for ways to further automate processes.

Your innovative approach to reporting will continue to help make CVS Health an industry leader in the healthcare field.

Key Responsibilities

• Continue to build upon existing reporting and analytics infrastructure, building out processes, tools, and capabilities

• Manage team’s task list, which tracks recurring Daily, Weekly, Monthly, Quarterly, Semi-Annual and Annual reports

• Respond to requests for Ad-hoc reporting, ensuring most impactful reports are being prioritized and executed

• Actively manage and assess staffing levels and capacity to maintain high-quality delivery

• Proactively lead Reporting & Analytics delivery and approvals for multiple concurrent resources, tracking completion of action items, resolving escalated issues, and mitigating risk while monitoring financial performance of team automations

• Build relationships with Account Teams and with key Legal leaders by providing Reporting leadership representation

• Manage intake process, working with internal and external customers to understand reporting needs and designing solutions to meet those needs

• Ensure reporting, data, and automation requests get routed to the appropriate team (ECD or PP+PPC)

• Work in tandem with Process Improvement experts or individually to identify automation, visualization, and other opportunities across reporting

• Work with the business to identify and collect PBM Finance-related KPIs

• Leverage exceptional communication skills including data presentation, using data to help “tell the story”

• Handle, communicate, and escalate issues (as needed) in a timely manner so as not to impact delivery

• Ensure project benefits are clearly identified and tracked

• Continuously evaluate / evolve processes, best practices, and tools around data capture and reporting

Required Qualifications
8 or more years of experience leading reporting teams
5 or more years of experience in a leadership role in a fast-paced environment
5 or more years of experience leading reporting initiatives

COVID Requirements
COVID-19 Vaccination Requirement
CVS Health requires its Colleagues in certain positions to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated.

• If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 30 days of your employment.

  For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 60 days of your employment.

  Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.

• If you are unable to be fully vaccinated due to disability, medical condition, pregnancy, or religious belief, you will be required to apply for a reasonable accommodation within the first 30 days of your employment in order to remain employed with CVS Health.

  As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated.

  If your request for an accommodation is not approved, then your employment may be terminated.

Preferred Qualifications
Experience in healthcare industry, including health insurance, PBM or pharmacy services
Experience with process improvement methodologies such as Lean Six Sigma
Experience in highly regulated industry and compliance environment
Experience with highly complex, inter-connected systems and business processes

Education
Bachelor’s degree required
Master’s degree preferred

Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health.

We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused.

Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day.

CVS Health is an equal opportunity and affirmative action employer.

We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law.

We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.