C3/CustomerContactChannels
Company Overview
Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.5/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!
Job Duties:
• Lead the Management financial reporting for the organization as well as the operational FP&A team supporting all Enterprise Services functions (i.e. HR, IT, Facilities etc)
• Update, review and enhance daily, weekly and monthly financial reporting for the Executive team as well as Investors
• Partner with the leaders of the Enterprise Services functions in understanding their financials, forecasting and budgeting future expectations, and analyzing for profitability improvement
• Construct or enhance balance sheet and cash flow forecasts
• Support the design, implementation and maintenance of financial systems
• Perform ad hoc analysis as needed
• Partner with accounting during month end close
Requirements:
• College degree in Finance and/or Accounting
• 10+ years of Finance & Accounting experience
• 2+ years of accounting experience required
• Strong knowledge of US GAAP and/or IFRS
• Experience in an operational FP&A group supporting senior business leaders
• Experience developing and presenting presentations to the Executive level
• Strong Excel skills
• Experience with multi-dimensional financial reporting and modeling tools (i.e. Hyperion, Anaplan)
• A talent for data visualization
• Schedule flexibility (job is global in nature)
Preferred but not Mandatory:
• Experience in a captive call center or call center BPO environment
• CPA license
• Experience building balance sheet and cash flow forecasts
• Experience managing a global workforce
If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.