Financial service representative

Job Title:              Customer Service Representative

Duration:             12 Months Contract (Temp to Perm)

Pay rate:              $20 hourly 

Job Description:

Notes: Remote opportunity

Provide quality customer service and support Customer Service Department on a daily basis, including phone interaction, problem resolution, and account transaction processing in a timely manner.

Provide product knowledge and technical assistance as necessary.

Respond to customer inquiries. Enter information in a computerized database.

Communicate any problems or issues to management.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Incumbents will be evaluated, in part, based on performance of each essential function.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

A professional and courteous manner when interfacing with all internal and external customers is required. Good customer service, interpersonal, computer, typing, and telephone skills.

Job Requirements:

Requirements: 

• 2+ years corporate Call Center and/or Banking/Financial Services related work experience is required

• High school diploma or equivalency is required

• BA degree is preferred but not required

• Previous corporate customer service or client services experience is required

Thanks and Regards,

ABOUT ACS GROUP. – ACS Group is a premier provider of IT Consulting, Engineering Consulting, Healthcare, Talent, and Workforce Management Solutions to Fortune 1000 companies globally. Our operating brands have provided targeted services and solutions for more than 50 years. We serve our clients through four operating companies:

Website: www.acsicorp.com