Financial Counselor Cancer Svcs Haywood Office

Description
FINANCIAL COUNSELOR CANCER SERVICES HAYWOOD OFFICE

ADVENTHEALTH HENDERSONVILLE                                                                                                                                       600 Hospital Drive, Suite 10  Clyde NC  28721

Top Reasons To Work At AdventHealth Hendersonville
Immediate Benefits Join a family of caregivers who provide whole person care; body
– mind
– spirit, to people living in communities accross Western North Carolina AdventHealth Hendersonville offers the uncommon compassion of a hometown community hospital powered by the support of a national health care system enabling it to provide services, technologies, and facilities to meet the whole health needs of our communities.

Faith based organization that extends Christ’s healing ministry to every person, every time.

Co-workers who feel like family and together deliver on our Service Standards of Keep Me Safe, Love Me, Make it Easy, and Own It.

As a part of the more than 1,100 team members who make up AdventHealth Hendersonville, you will enjoy competitive salaries, exceptional benefits and opportunities for growth and leadership development.

Work Hours/Shift

Full Time:  Mon thru Fri 8 to 4:30

You Will Be Responsible For
Ensures ordering physician is currently credentialed with AdventHealth.  Ensures all required documentation for infusions has been provided from non-oncology referring physicians.

Assesses the need for pre-certification and authorization while following established guidelines for each patient in order to ensure payment from payors.

  Ensures all pre-certification or authorization requirements are met according to insurance specifications.

Reviews with patient options of financial assistance, i.e., state and local agencies, indigent care.

Applies for free or replacement drug for qualifying patients.

Assists self-pay patients in completing the patient financial questionnaire.

Refers patient to Oncology social worker for assistance as applicable.

Ensures the patient is well informed about their financial responsibility.  Maintains and monitors patient database to ensure follow ups and recertifications/authorizations remain current.

Ensures all insurance information is up to date and patient is eligible before infusion.

Communicates with non-oncology referral infusion patients in a timely manner for scheduling.  Documents all patient contact in the computer system.

Prepares patient itemized bill upon request; explain charges, payments, and adjustments.

Qualifications
What You Will Need
Able to communicate effectively in English both verbally and in writing required High School graduate or equivalent required One year experience required in medical billing and insurance

Job Summary

Provide financial counseling to oncology patients in accordance with facility policies.  Assists patients with obtaining financial assistance for patient financial responsibilities. 
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.