Consumer & Wealth Management Division- Marcus by Goldman Sachs – Cards Communications Product Manager – Associate – Wilmington, DE

Consumer
The firm’s Consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a startup with more than 150 years of experience.

Today, we serve millions of customers across multiple products including lending, deposits, financial tools, and our partnership with Apple on Apple Card.

We use innovative design, data, engineering and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity.

As we build a leading digital consumer bank and expand into new products and partnerships, we are looking for leaders and individual contributors to join our team.

YOUR IMPACT
Are you looking to apply your analytical and creative skills to help our customers advance their financial health?

Marcus by Goldman Sachs is looking for a Product Manager to join the growing Consumer Product team, focused on supporting co-branded credit cards such as Apple Card by Goldman Sachs.

You will work with a cross-functional team, including marketers, engineers and other product managers, to execute the Communications platform roadmap.

You will own work that will power the new features we build to create award-winning experiences for our customers.

You will ensure these features are measurable and deliver significant value to our customers and partners.

You are comfortable working with data, customer-focused and detail-oriented.

You have experience writing product specifications, managing project execution, working with agile teams and driving decision-making across cross-functional groups.

You are a creative thinker, who can hone in on features that will enhance our customer's experience.

How you Will Fulfill your Potential
Own new features in the Cards/Consumer org from concept to execution
Work with a cross-functional team including Marketing, Engineering and external partners to build new capabilities
Write user stories and acceptance criteria and groom stories
Analyze quantitative and qualitative customer feedback to inform product strategy and pipeline development
Collaborate with other product managers to ensure cohesiveness of the overall customer experience
Own and drive a product roadmap that meets business goals, achieve key performance indicators and provide a world-class customer experience
Analyze Comms through-put to support business visibility and comms growth forecasting
Qualifications
3-5 years of product management experience with a desire to work in a fast-paced, agile product development environment
Proven analytical skills and problem solving ability paired with meticulous attention to detail
Self-motivated and proactive team player who takes ownership of and accountability for projects
Strong organizational skills with an ability to effectively manage competing priorities
Strong relationship-building skills with an ability to communicate complex issues to a wide array of internal stakeholders
Proficient in Excel, PowerPoint, JIRA, Confluence, SQL, AEM (or like tools)
MarTech experience
Bachelors/Undergraduate Degree
Preferred Qualifications
Experience with consumer products/services, with emphasis on credit cards
Experience owning a product roadmap
Experience working on customer-facing communications
ABOUT GOLDMAN SACHS
At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow.

Founded in 1869, we are a leading global investment banking, securities and investment management firm.

Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do.

We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs.

Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process.

Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html
The Goldman Sachs Group, Inc., 2021.

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