Community Banking Officer – Gartner/Naperville

Duties and Responsibilities Consulting with Bank customers and non-customers regarding borrowing needs, including preparing mortgage loan applications particularly in under served markets and for individuals with low to moderate income by doing the following: Work with prospective customers in determining readiness for home ownership, developing a budget, and overcoming common roadblocks that prevent home purchase; provide action plans for next steps towards home ownership.

Determine a maximum affordable mortgage payment and purchase price, provide action plan to save minimum required funds for home purchase, educate customers about all mortgage products or solutions.

Analyze financial and credit information necessary to effectively underwrite loans, and recommend approval or rejection of mortgage loans within lending authority by reviewing payment history’s, liabilities and other credit information, examining and processing documents, and addressing issues as needed.

Obtain all necessary documentation from applicants.

Complete each loan application and oversee all pre-processing functions in a timely manner to permit the good faith estimate and other required disclosures to be provided to applicants within the requested time period.

Make verbal and written commitment on behalf of the Bank which includes rate terms, pre-qualification, mortgage commitment, etc.

Negotiate terms and conditions and oversee construction loan draws.

Engage in outside opportunities, i.e., calls, open houses, seminars, realtor functions to develop and maintain relationships with realtors, home builders, individual contacts, and other referral sources generating feedback to increase their business relationship with the Bank.

Participate and maintain extensive outreach and participate in community organizations & events.

Identify customer’s and non-customers’ other financial needs and cross-sell other bank products and services.

Track and monitor portfolio, pipeline, and leads and provide reports on production to supervisor.

Responsible for performance of portfolio by building strong relationships with customers to encourage minimal delinquencies.

Education and Training Requires High School diploma.

Requires 2 or more years of related mortgage lending or operations experience.

Previous sales experience is preferred.

Multi-lingual; ability to speak Spanish is preferred.

Qualifications Knowledge : Strong oral and written communication skills Strong sales and customer service skills Cross-selling and closing skills Lending regulations and Bank’s underwriting guidelines and lending policies Loan types and documents Ability: Analyze and interpret numerical data Take initiative to maintain the flow of work Perform duties under frequent time pressures Pursuant to the Secure and Fair Enforcement for Mortgage Licensing Act (“SAFE Act”), all Mortgage Originators are required to maintain current registration with the Nationwide Mortgage Licensing System & Registry (“NMLS”).

If such registration is not active as of the hire date, the Mortgage Originator must immediately attain active registration upon employment.

Mortgage Originators who fail to maintain an active and current registration will be unable to originate mortgage loans and may be subject to disciplinary action, up to and including termination of employment.

Requires knowledge of Microsoft Office EOE of Minorities/Females/Veterans/Disability