Commonwealth Care Alliance: Digital Experience Designer

Test the validity of assumptions with regard to user behavior in real-world tests with actual users at each stage of the process requirements, concepts, pre-production models, mid-production, and post-production.Analyze test data to: 1.

confirm or modify the original requirements; 2.

craft and deploy iterative improvements.Continue to efficiently refine, analyze and improve the online experience.

Research, brainstorm, iterate, and design innovative user interfaces that are focused on ease-of-use and improving the user experience for our customers.

Expertise in producing relevant deliverables including an online portfolio that demonstrates an unfailing advocacy for the user, and highlights detailed site maps, user/task/page flows, user journeys, wireframes, prototypes that represent interaction recommendations etc.Wireframe, build interactive prototypes, conduct user testing, and refine ideas to seek various interaction challenges.Work with, communicate, and deliver detailed specifications to members of our development team.Prepare and present all stages of the design process to internal teams and key stakeholders.Design and deliver optimized graphics, icons, and other assets for projects when vital.Provide high-fidelity mocks and final assets that implement the brand aesthetics and accessibility guidelines.Secondary Duties & Responsibilities Conduct qualitative and quantitative analysis and research to support: New product development, Digital Product Adoption and Engagement, Business Case development for new initiatives, Ongoing digital operations analytics You operate between teams and architectures overseeing the gaps between teams, processes, and systems while removing all blocking issues leading to successful delivery.Influence across multiple teams and organizations.Bachelor’s Degree in Design, Psychology, Anthropology or Human-Computer Interaction1-2 years of professional UX design experience.

Healthcare experience preferred.You should be comfortable with ambiguity with a desire to create, iterate and improve.Demonstrates strong cross-functional leadership to aligning processes, projects, and people to meet business goals in cross-functional team settings Demonstrated past experience in defining and measuring team success via data-driven metrics & reportingStrong understanding of how to consistently apply branding Solid time management skillsProficient in Sketch and/or Invision design platforms Mac OS, Sketch, Invision.Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled