Client services specialist
Aerotek
This is a Contract position in Winston-Salem, NC posted May 26, 2020.
Job description: Review, research and process individual certificate, global, and batch transfers.
Review endorsement requests and change commitment/certificate records to reflect updated information.
Research records for verification of information when necessary.
Work with Account Executives, lenders and servicers to assist in the reinstatement of terminated policies and to reduce the number of terminated policies for the upcoming month.
Review, research, and respond to requests, inquiries, and problems from lenders/servicers, borrowers and Account Executives.
Review, sort and distribute monthly reports to Account Executives, lenders and servicers.
Review and process changes received back.
Payment/Billing Processing Review payment histories for possible reinstatement of coverage.
Make determination if we should accept or deny risk.
Update all appropriate records.
Receive, review, and process premium overpayments.
Review and research as necessary all premium invoices and monies received on a daily basis.
Balance premiums received.
Prepare deposit records and deposit monies in bank.
Work with Accounting on daily premium deposits and monthly balancing to include checks, wires, ACH drafts and return items.
Set-up new servicers to promote the use of tape and EDI billing submissions.
Review, research and resolve billing changes and/or problems.
Coordinate between Tech Services and Servicer.
Requirements: High School Diploma/GED, Associate, Bachelor’s degree preferred Three (3) years or more of customer service experience Experience in an administrative position either in an accounting role or financial institution is preferred Experience in insurance processing preferred About Aerotek: We know that a company’s success starts with its employees.
We also know that an individual’s success starts with the right career opportunity.
As a Best of Staffing ® Client and Talent leader, Aerotek’s people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees.
Since 1983, Aerotek has grown to become a leader in recruiting and staffing services.
With more than 250 non-franchised offices, Aerotek’s 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year.
Aerotek is an Allegis Group company, the global leader in talent solutions.
Learn more at Aerotek.com.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodationaerotek .com for other accommodation options.
However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting.
The Recruiter is the sole point of contact for questions about this position.
Job Requirements:
