Business Sales Manager-Upper Business Banking
Santander Holdings USA Inc
This is a Contract position in Melrose, MA posted May 4, 2020.
Business Sales Manager-Upper Business Banking–2000662
Description
The Business Banking Sales Manager- Upper Business Banking (BBSM) is responsible for growing the Upper Business Banking ($3-25MM in annual sales) Sales Teams’ capability, drive consistency of delivery of BB sales processes, and increase sales execution disciplines across the footprint. The role will report to and partner closely with the UBB National Sales Director to drive UBB MM & RM behaviors to effectively serve business owner needs within the UBB segment, including clients with more complex credit and cash management needs. The UBB Sales Manager will drive performance results through directing and guiding sales and service behaviors for Upper Business Banking products, referrals, customer segmentation, and partnerships. As a member of the sales leadership team, the successful incumbent will share best practices, assess needs, partner to build action plans, and provide feedback and support to UBB Market Managers. The BBSM also assists in executing sales management routines, key risk and operational deliverables along with administrative needs of the UBB NSD as assigned.
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Translate Business Banking sales strategy into actionable plans for the UBB Channel, diagnosing team performance and developing plans with UBB National Sales Director to drive sales productivity.
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Drive EDGE Sales & Sports Coaching Process adoption and high level execution. Observe behaviors in the field; provide feedback, develop and deliver skill builders and ensure consistent delivery of EDGE sales process across the UBB Channel.
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Support the UBB National Sales Director with segment specific leadership duties e.g. (internal and external community events, pipeline and forecast management, research projects, watch list, deal screen, SCAN No Feve, KYC due diligence, referral mngt.)
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Manage Administrative tasks (Expense Management; Cluster changes; Onboarding/Offboarding; Report consolidation) & other Special Projects as assigned by UBB NSD
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Work with UBB National Sales Director to execute on partnership routines and enhance relationships with Regional Presidents, Merchant, Payroll, Cash Management, Commercial Banking, Customer Service Center, Mortgage, Wealth and product partners
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Consult, train, mentor, and coach UBB Market Managers in the areas of Sales Management, performance, effectiveness, and partnerships.
Qualifications
Bachelor’s Degree; in Finance, Business Administration, Insurance, Economics, Communications or Equivalent field.,or equivalent work experience; 9-12 years; Experience in Banking Operations, Retail or Credit. License/Certification/Designation: ChFC, CLU, other industry designations desirable, Ability to apply independent judgment,Ability to manage multiple priorities in a team environment,Excellent verbal and written communications necessary in order to talk to producers/customers about product features and to help in the sales process,Highly organized and able to work independently,Proficiency with computers and common office software,Proficient with Microsoft Office products,Strong organizational and analytical skills with the ability to use financial models,Understands state and local laws necessary to understand the legal implications of certain product features in different states,Understands the consequences of not following the FINRA rules, Minimal physical effort such as sitting, standing, and walking. Brings out the best in each team member by consistently motivating and acknowledging peer contributionsUnderstands and leverages team dynamics,Ensures people receive the information they require, and brings the team together to share information,Ensures required resources and skills are in place to maintain smooth day-to-day operations and tackle arising problems,Personally follows-up with others to check on progress, uncover problems, and identify areas where assistance is necessaryTakes initiative to act on new information and preemptively develops options and plans of actions,Stays up-to-date with needs, preferences, trends and practices which impact customersActs as a role model by being a source of advice and knowledge regarding customer issues
Job
:Sales & Service Support
Primary Location
:Pennsylvania-Philadelphia-1500 Market Street – 06439 – 1500 Market Street-Corp
Other Locations
:Massachusetts-Boston-75 State Street – 06366 – State Street-Corp, Rhode Island-Providence-One Financial Plaza – 06360 – One Financial Plaza, New York-New York-200 Liberty Street – 06488 – Liberty Street
Organization
:Consumer & Business Banking (1001)
Schedule
:Full-time
Job Posting
:Feb 6, 2020, 4:24:40 PM
