Bank Teller/Customer Service Rep

Represents the values of the bank by providing outstanding service to both internal and external customers.

*Manages cash drawer and vault by providing incoming and outgoing cash transactions, identifying counterfeit currency and physically counting drawer throughout shift.

*Order cash as needed.

*Provide account services by attending to inquiries regarding checking and savings accounts and other bank-related products.

*Facilitate preparation, processing, and recording of cashier’s checks, money orders, and cash advances

*Interpret customer needs and direct to appropriate bank representative.

*Protects bank operations and customer privacy by keeping information confidential.

*Facilitate special requests with customers’ accounts such as stop payments, holds, and account closures.

*Comply with banking laws and regulations including completion of CTR, Monetary Instrument log, and reporting suspicious activity to supervisor.

Skills and qualifications:

*High School diploma or equivalent.

*Stress management and composure.

*Detail-oriented.

*Cash handling experience and customer service experience preferred.

*People and verbal communication skills.

*Problem solving skills and good judgment.

*Basic knowledge of MS Office Suite.

*Must be adaptable.

Job Type: Full-time

Pay: $13.00
– $17.00 per hour

Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Retirement plan
Vision insurance
Physical Setting:
Office
Schedule:
8 hour shift
Monday to Friday
COVID-19 considerations:
Common surfaces are cleaned and sanitized regularly.

Education:
High school or equivalent (Preferred)
Experience:
Cash handling: 1 year (Required)
Banking: 1 year (Preferred)
Customer service: 1 year (Required)
Work Location:
One location
Work Remotely:
No
Work Location: One location